When it comes to managing a large volume of calls, auto dialer software is essential. The right tool can automate repetitive tasks, save time, and improve efficiency.
However, with so many options available, it can be challenging to choose the right one for your business.
To help you make an informed decision, here are some of the top auto dialer software solutions that Polarlens.eu.org recommend for specific use cases.
Nextiva
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| Nextiva — The Best for Calling Quickly Within Your CRM (Image: nextiva.com) |
While auto dialers are useful tools, there's something even more important. Integrating an auto dialer with my CRM is a must-have feature for any software I consider. And in my experience, Nextiva has the best approach to making outbound calling efficient.
What sets Nextiva apart is how cleanly it syncs with major CRM providers like HubSpot, Salesforce, and Zendesk.
With one-click calling, reps can quickly and easily initiate calls from their segmented CRM lists or even search their entire contact list to find specific qualifications, segments, or demographic splits.
Although Nextiva's solution is not a "true" auto dialer, it streamlines the outbound calling process and improves reps' productivity. Plus, it enhances contact pop and call information with inbound calls as well.
Nextiva's telephony syncs with your CRM through Go Integrator, allowing you to easily insert one-click Nextiva calling into your CRM. And, as part of Nextiva's VoIP solution, you also benefit from their voice and video calling, texting, team messaging, and faxing capabilities.
To fully leverage Nextiva's CRM integration, you'll need either the Professional or Enterprise plan, both of which are currently on sale.
The Professional plan includes syncing with HubSpot, Salesforce, and Zendesk, while the Enterprise plan includes additional CRM providers like Oracle Sales Cloud and ServiceNow.
The plans are priced based on the number of users and start at $21.95 per user per month for a team of 100 or more.
The rate increases slightly for smaller teams, with a maximum of $27.95 per user per month for teams of four or fewer.
If you're like me and your CRM is the foundation of your sales efforts, Nextiva's VoIP solution is the way to go. It brings out the best in both your CRM and your reps, improving efficiency and productivity.
Kixie
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| Kixie - The Fastest Way to Respond to Inbound Leads (Image: kixie.com) |
Conversations with potential customers can be turned around in minutes with Kixie's auto dialer software.
Leads from your website can be transformed into productive conversations with your sales team. When a person fills out a form on your website, Kixie's lead routing tools match the lead to the next available sales representative.
This way, your employees can focus on speaking with potential customers instead of wasting time trying to identify the best leads.
Kixie's auto dialer software streamlines the process of reaching out to inbound leads. Instead of having to manually generate prospect lists, Kixie routes new leads from your website to the front of the call queue.
This enables your sales team to connect with potential customers at the right moment when they are actively engaged and interested in learning more about your product.
Kixie is a platform loved by sales representatives because it provides them with all the tools they need to stay organized and efficient during calls.
The platform also includes clean dashboards for account executives to keep track of their team's performance, live call coaching features for quality control, and one-click integrations with popular CRM software like Salesforce, Hubspot, Pipedrive, Zoho, and more.
Kixie can also integrate with Slack, Zapier, and Mailchimp, which allows you to reach potential customers through social media.
Kixie offers four plans, starting at $35 per month, billed quarterly. The Professional plan is a great starting point and includes Kixie's intelligent auto dialer and the key features necessary to sync your auto dialer with inbound marketing.
If you want to capitalize on website visitors, this plan is essential. For those who require more power, the Outbound Powerdialer package is an excellent option, with the capability of ringing up to 10,000 contacts simultaneously. The Enterprise plan is also available, and it can be highly customized to meet your unique needs.
While Kixie's auto dialer software can save time and streamline the sales process, keep in mind that texting is an additional charge ($0.007 per text or $7 per 1,000).
However, Kixie provides an efficient and effective solution for businesses that want to bridge the gap between passive and active interest.
By providing a direct connection between your sales team and potential customers, Kixie helps convert leads into revenue.
Voicent Cloud
Auto dialer software can be a costly investment for companies that don't require its services every day. Some companies only need the ability to reach out to a large number of people a few times a week or seasonally. This is where Voicent Cloud comes in as a cost-effective solution for those companies.
Voicent Cloud offers a starting price of $19 per month for a single user, which includes a CRM, two voice channels per user, and every mode of auto dialer available in the market.
This package provides everything needed to enhance outreach efforts, including the ability to call more people per hour and track every lead using the intuitive CRM.
The auto dialer, progressive dialer, and preview dialer features are also available to make connections, work through lists, and follow up with customers.
Users can add any additional feature they need à la carte without having to purchase an expensive package. This provides the freedom to pay for exactly what is needed, and nothing more.
Although users don't get unlimited calling, there are pay-as-you-go plans available. These plans are ideal for teams that don't use an auto dialer every day.
With such an affordable plan, users might think that they would be left to figure things out on their own, but Voicent Cloud includes a dedicated account representative with every plan offered.
Users have access to a point person at the company, the ability to open support tickets 24/7, and even the ability to file urgent support tickets that are typically answered within minutes.
For those who prefer to sign up month-to-month, the cost is $29 per user with no long-term commitment.
The total cost is determined by the plan and usage fees. The pay-as-you-go plan costs 4¢ per minute, or users can purchase 1.5¢, 2¢, and 3¢ per minute plans, which include several thousand minutes per month and lower per-minute costs.
It's worth noting that Voicent Cloud may not be the most cost-effective option for companies with consistently high call volumes. However, it's an excellent solution for companies that don't use an auto dialer every day.
Voicent also offers on-premise auto dialer software for those who prefer a one-time purchase. However, this option only comes with full support for a year.
While the cloud-based options are recommended for most users, the on-premise software may be more cost-effective for buyers with a strong in-house IT department.
VanillaSoft
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| VanillaSoft — The Best For Managing a Long Sales Cycle |
The use of an auto dialer is not always necessary for reaching more leads. Some individuals prefer to stay connected with potential customers over an extended period, ensuring that no follow-up calls are missed. For those navigating these long and complex customer journeys, VanillaSoft offers an excellent solution.
VanillaSoft's auto dialer is supported by lead tracking and routing capabilities, allowing individuals to easily connect with the person they need to speak with next.
Leads are tracked, scored, and prioritized based on specific rules set by the user. Intellective Routing provides a high level of control, enabling prioritization based on job title, company revenue, or geolocation data.
Custom fields allow sales reps to track relevant metrics and information easily. VanillaSoft prompts reps to collect data at the appropriate time, making it easy to capture important information without the need for extra work. This results in higher quality data and improves reporting significantly.
The Corporate View feature helps sales reps keep track of multiple people within the same organization, providing a comprehensive view of the entire conversation, not just one voice.
Calls from a company can also be routed automatically to the same rep, simplifying the process of dealing with different points of contact.
Influencing people within an organization's orbit may be more critical than directly reaching the decision-maker.
VanillaSoft's appointment-setting feature simplifies this process, ensuring that calendar items are displayed in the contact's local time, reducing the likelihood of errors.
Automated text and reminders can also be set up with one click, providing prospects with additional channels to communicate when they're ready to take the next step.
VanillaSoft's pricing structure is transparent and straightforward. The base sales engagement platform can be customized with additional features, including dialing, recording, VoIP, and SmartCaller ID.
Mojo
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| Mojo — The Best for Cold Calling The Most Numbers Per Hour |
Mojo Dialer is an efficient tool that can help you with your cold calling sales process. This auto dialer software can make up to 300 calls per hour with its triple line dialer, while the single line dialer can make up to 85 calls per hour.
This high volume of calls may seem overwhelming, but Mojo has implemented several features to ensure that calling remains productive.
One of the key features is the ability to adjust the speed of calls with the triple line dialer. This allows you to match the pace with your prospecting needs, whether you need to work through a list quickly or carefully.
Additionally, Mojo's copper wire technology ensures that all calls are made with crystal clear communication.
Customers will not experience any awkward telemarketer delay when they pick up, making them think you are calling from a landline.
Even when using the Mojo app on cell phones and tablets, the call quality remains excellent. Some power users even utilize two triple-line dialers at the same time, making up to 500-600 calls in a single hour.
Although Mojo Dialer was initially developed for real estate agents, the product is versatile and can be used in any line of business.
With over 500 integrations via Zapier, it's easy to import your lists to the lead manager. Mojo has the power to help track leads and move them through the later stages of the relationship.
With features such as appointment setting, lead categorization, and customizable Q&A forms, the software has the finesse to handle everything after the cold call.
Mojo Dialer offers transparent pricing with no hidden fees or extra charges. For a single user, a single line dialer costs $99 per month, while a triple line dialer costs $149 per month.
For teams, each user pays $10 for the lead management platform and purchases the number of lines they need. This allows each agent to have the dialer that best suits their needs.
RingCentral Engage Voice
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| RingCentral Engage Voice — The Best for Fearless Nationwide Telemarketing |
Growing your business at a fast pace is a top priority for many entrepreneurs, and utilizing auto dialer software can be an effective tool in achieving this goal.
If you're considering implementing an auto dialer as part of your business strategy, it's important to do so with compliance in mind.
Regulatory violations can lead to hefty fines and damage to your reputation, which is why RingCentral Engage Voice is a recommended solution.
RingCentral Engage Voice is an auto dialer specifically designed for safe and compliant outreach at a large scale.
With easy-to-use tools for scrubbing phone number lists against national and state cellular Do Not Call lists, RingCentral also ensures you're calling people only within authorized time windows. These features allow you to maintain compliance without sacrificing productivity.
One crucial feature of RingCentral Engage Voice is the TCPA Dialer, which is purpose-built for compliance.
This separate manual system helps navigate restrictions against calling cell phone numbers with an auto dialer, minimizing the number of steps required to remain compliant.
The auto dialer also includes scripting features that allow for customized call scripts that are both effective and compliant.
The drag-and-drop builder makes it easy to update scripts as needed, ensuring that all calls are professional and respectful.
RingCentral Engage Voice is also user-friendly for new hires. Guided workflows make it easy to remember mandatory disclaimers, consent to record calls, and other important legalities.
And with real-time and historic reports, supervisors can monitor individual performance and identify areas for improvement.
While pricing for RingCentral Engage Voice is determined by a custom package, the auto dialer can be integrated with hundreds of popular tools, such as CRMs and marketing automation software, making it a centralized hub for all your outreach efforts.
When choosing an auto dialer software solution, consider your specific needs and budget. By doing so, you can find the right tool that can help your team make more calls, close more deals, and ultimately, grow your business.